Terms of Service

The Creator Lab · Last Updated: September 4, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of thecreatorlab.info and any programs, trainings, coaching, or services offered by The Creator Lab, operated by The Creator Lab LLC ("we," "us," or "our"). By using the website or purchasing a program, you agree to these Terms. If you do not agree, do not use the website or purchase our programs.

2. Intellectual Property

All content on this website and inside our programs — including videos, trainings, worksheets, templates, text, graphics, logos, and branding — is owned by or licensed to The Creator Lab LLC and protected by copyright and other intellectual property laws. You receive a limited, non-exclusive, non-transferable license for personal use only. You may not copy, reproduce, distribute, resell, share, or create derivative works from our content without prior written permission.

3. Website Conduct

You agree not to:

4. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

5. Enrollment & Payment

Program purchases are processed through Whop and/or Stripe. All prices are listed and charged in USD unless otherwise stated. If you enroll on an installment or payment plan, you agree that the plan is a binding commitment to pay the full program price — it is not a subscription you can cancel to stop future installments. You authorize us (and our processors) to charge the payment method on file according to the agreed schedule. Failed payments may result in suspended access until the balance is brought current.

6. Refund Policy

All sales are final. We do not offer refunds except where a separate written refund policy is set out in your signed coaching agreement, in which case that agreement governs. Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.

7. Testimonials, Results & Reviews

Testimonials and results shown on this website reflect the real experiences of specific individuals. They are not typical and are not a guarantee that you will achieve the same or similar results — see our Earnings & Results Disclaimer. By submitting a testimonial, review, screenshot, or other feedback to us, you grant The Creator Lab LLC a perpetual, worldwide, royalty-free license to use, reproduce, and display that content (including your first name and general results) for marketing and promotional purposes, unless you ask us in writing to remove it.

8. Disclaimers

Our programs are educational. We do not provide legal, financial, tax, or professional advice, and we do not guarantee any income, clients, brand deals, or business results. The website and programs are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, The Creator Lab LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the website or programs. Our total liability for any claim is limited to the amount you paid us for the program giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless The Creator Lab LLC from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the website or programs, or your violation of any law or third-party right.

11. Dispute Resolution

Any dispute arising from these Terms or your enrollment will first be addressed informally by contacting jasthecreatorlab@gmail.com. If not resolved within 60 days, disputes will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Los Angeles County, California. Claims may only be brought individually, not as part of a class or representative action.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules, and you agree to the exclusive jurisdiction of the courts of California, except where prohibited by applicable consumer-protection law.

13. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top shows the most recent version. Continued use of the website after changes take effect constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Email us at jasthecreatorlab@gmail.com.